The concept for The Trademark Company was born in 2000 while its founder, Matthew H. Swyers, was a trademark examining attorney for the United States Patent and Trademark Office (“USPTO”).
While at the USPTO, Mr. Swyers routinely witnessed individuals and small to mid-sized businesses in need of legal assistance but without the ability to afford traditional law firm representation.
Law firm business as usual had to change.
In 2001 he assembled a team with one simple goal in mind: Build a Better Customer-Focused Firm with Affordable Trademark Representation for All.
After two years of planning, refining the concepts, and creating the model and ideals which would guide our business in 2003 we launched The Trademark Company. On that Fall day we opened our doors with just 7 customers.
Years later, as word has spread about the quality and value of our services, we proudly now represent thousands of individuals and businesses on 6 of 7 continents of the world.
Has our concept worked? We like to think that it has. But don’t take our word for it. Click Here to read what our customers have to say about us.
Many of our customers stress the value of our services. In short, keeping with our founding principles we provide the highest level of trademark services at the most affordable rates in the industry.
We could charge more for our services. We could have gilded offices in a major metropolitan area. Why? So we can pass these costs onto our customers? That would violate our founding tenets. We keep our costs low so that we can pass the savings along to our clients.
Quality & Experience
But value without quality is of no value at all. That’s why every new employee at The Trademark Company attends our Trademark University™. Our Trademark University™ is an intensive training program developed to mirror the USPTO’s training of its trademark examining attorneys. Only after they have completed their training and passed a rigorous training examination can an employee at The Trademark Company receive the title of Research & Applications Manager.
It is this rigorous training which leads to the high quality of the services we provide. A high quality that others may try to copy, but they cannot.
We handle thousands of research reports, applications to register marks, refusals to register marks, as well as litigation matters each year. Our quality and experience in these matters equates to faster processing of our customer’s trademarks, higher registration percentages, as well as the ability to successfully defend or enforce our clients’ trademarks as needed.
But the quality of our service is not limited to our technical knowledge. Ultimately it is also our people who make the difference. For if our technical knowledge cannot be relayed to our customer of what true value is it?
Personal Service & Answers to Your Questions
Ultimately we pride ourselves on our customer service. Our Research & Applications Managers are the most knowledgeable in the industry. Unlike other services which either will not answer your questions or simply do not know enough to answer your inquires we do and will. We want our customers and prospective customers to be 100% satisfied 100% of the time.
We routinely provide guidance on topics ranging from general trademark principles to more complex questions of which trademarks our customers should file for and beyond. If it can be answered, our Research & Applications managers will answer it.
One other aspect about our services our clients love is the fact that they receive a personal point of contact at The Trademark Company who is responsible for guiding their trademark(s) all the way through the registration process.
Once you become a customer of The Trademark Company you never dial into a phone queue only to have an operator check a computer screen to see the status of your matter(s). At The Trademark Company a Research & Applications Manager is assigned to your account. You get a name, a direct phone extension, and a specific email address. When you have questions about your matters, you call a person – not a system.
So why choose The Trademark Company? Unparallel Value, Quality, and Personal Service relentlessly driven by our founding principle: To Become the Greatest Customer-Focused Firm with Affordable Trademark Representation for All.
But words without results are just that—words. So don’t take our word for it. Come and experience The Trademark Company difference yourself. You’ll be glad you did.